Returns & Exchanges

At RinseKit, we want you to be fully satisfied with your portable shower experience. If you are not completely happy with your purchase, you can return your items in their original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back and receive a return authorization.

2

Package Your Gear

Ensure all RinseKit components, including nozzles and accessories, are securely packed in the original packaging to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned unit, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing